The 5 Ways in which AI and IoT are Transforming Workplaces

HR Tech Outlook | Friday, July 19, 2019

AI and IoTThe incorporation of AI and IoT in workplaces has enabled organizations to enhance their business operations, while at the same time boosting employee engagement.

FREMONT, CA: Artificial intelligence (AI) and the internet of things (IoT) are revolutionizing business processes all over the world, enhancing productivity, performance, and employee experience. The rapid digitalization will potentially boost the AI and IoT market to $26.28 billion by the year 2023. To stay at the vanguard of the market, it is imperative for business organizations to be informed regarding the benefits of IoT and AI in the workplace.


AI has enabled organizations to enhance their communication operations, eliminating the need for the HR department to resolve every employee query. It has paved the way for the streamlining of various HR processes, including payroll management, talent recruitment, and employee onboarding. Several organizations are leveraging AI chatbots to respond to employee emails and text messages. The AI chatbots can transfer the queries to relevant personnel if unable to answer a question. Also, leveraging AI chatbots with translation capabilities will allow employees to communicate in different languages.


The emergence of new technologies has enabled organizations to automate their mundane and repetitive tasks such as meeting schedules. The conventional approach involves the exchange of emails between employees to set a free slot, which is not only time-consuming but also tedious. However, the deployment of AI personal assistants has facilitated seamless scheduling, canceling, and rescheduling of meetings. The AI-enabled assistants analyze employee schedule to suggest time slots to other employees based on availability. Also, AI systems can be used to automate tasks such as sorting and categorizing.

Business Analytics

Data is aiding organizations to wade through the competitive and disruptive market. The information gathered from social media, customer data, and other operational data can be analyzed using advanced analytics to yield valuable insights. AI systems can be used to optimize the vast troves of data and store them in a centralized location. The insights gathered from the data can be used to predict industry trends, identify anomalies, and generate reports.

Smart Devices

The incorporation of IoT has facilitated seamless connectivity between devices and appliances in the workplace. IoT-based smart thermostats leverage sensors to measure the temperature in the workspace and adjust the thermostat settings accordingly. IoT has facilitated smart lights, smart air conditioners, and remotely operated coffee machines to enhance employee experience. Organizations are leveraging sensors to locate unoccupied conference rooms for meetings.

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