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Due to the global outbreak of COVID-19, the employees' focus has shifted from sales to service, from customer acquisition to retention, which calls for a change in workload and roles
Fremont, CA: Provider of holistic employee engagement and real-time performance management platform Centrical announced the launch of Centrical for Business Continuity & Remote Work Solution. The company announced the launch of the platform in light of the recent outbreak of the coronavirus. The virus that first emerged in China has spread across the world and grown to become a pandemic, as recognized by the World Health Organization, creating the need for social distancing and remote working. Centrical's innovative solution is ideal for organizations to deal with the current scenario.
“This global crisis demands swift and purposeful action,” said Gal Rimon, Centrical’s Founder & CEO. “And that is why all of us at Centrical worked tirelessly to bring to market a solution that will let companies manage business volatility, lessen employees’ sense of isolation, and keep them on track while they work from home. Centrical for Business Continuity & Remote Work lets large companies provide heightened agility, better engagement and communications as well as keeping everyone focused on what’s important.”
Centrical's new platform comes with a built-in QuickStart package that can be up and running in just one week. The platform is specially designed to have an immediate impact on an organization. It enables an organization to connect and focus employees working remotely and those still at the office. The platform also features real-time, bi-directional, closed-loop communications allowing managers to track voice-of-the-employee, performance issues, and gaps. Other features include fast-track, on-the-job retraining programs, and keeping employees on target with real-time performance tracking.
Due to the global outbreak of COVID-19, the employees' focus has shifted from sales to service, from customer acquisition to retention, which calls for a change in workload and roles. The new platform provides organizations with the agility to institute reskilling and support role changes quickly and effectively. Also, the platform speeds up the proficiency of recruitment and onboarding, if required. For employees working from home, the solution facilitates continuous communication to realize the goal of the company and adapt to the changes, if any, are made by the employers.
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