Ximble: Predictive and Automated Time-Tracking and Scheduling

Peter Swaniker, Founder & CEO, XimblePeter Swaniker, Founder & CEO
Enterprises are increasingly embracing a more flexible approach to employee work culture wherein pay-by-hour, assigning shifts—or even job rolesbased on dynamic availability and need of the hour, and hiring freelancers or part-timers, have become the new norm. As such, employee scheduling and time tracking have become more imperative than ever, and arenot one-sided affairs anymore, especially, when mobility has taken roots across virtually all labor-intensive work environments. Yet, many business establishments shellout valuable time and efforts in managing things in the old-school “spread-sheet era” fashion. Besides, from an operational standpoint, scheduling and tracking demand interoperability with several other functional tools such as payroll, POS, and chat. For many entities in the SMB space, it may be beyond their abilities to tackle these intricacies for reasons ranging from budget to lack of technical expertise. This is where Ximble comes into the picture with its multi-pronged cloud-based workforce management tool.

“We help companies to not only schedule and track their staffs but we also enable them to take care of things that happen after the schedule is published, such as requesting time-offs, swapping shifts, and acquiring open shifts, for example. We’ve automated things that would essentially require managerial intervention to help employees work around optimal schedules,” says Peter Swaniker, founder and CEO of Ximble. The company’s mobile-friendly work scheduler platform, with its intuitive design, enables enterprises to gain a bird’s-eye view into aspects such as checking employee availability, and controlling labor costs and payouts, in addition to real-time scheduling and timesheet reviewing. At the tap on their phones, managers can send out or even automate shift reminders, manage employee requests, send out last-minute shift alerts to employees, and access in-depth workforce performance reports.

We help companies to not only schedule and track their staffs but we also enable them to take care of things that happen after the schedule is published

Using Ximble’s platform, a client was able to cut down time taken for scheduling and tracking to one hour, which initially took them up to 10 hours.

Ximble’s Time Clock App even supports geo-fencing and GPS tracking. Employers can limit precisely where employees can punch in and out from. Be it through facial recognition, pin, or QR-code scanning, the Time Clock makes employee check-ins a breeze. ximbleChat is a communication engine built into the company’s platform that enables group messaging and file sharing. Employee demand forecasting is yet another powerful capability that Ximble’s platform houses. By analyzing recent employee usage and historic company data, the platform can predict as to where and when employees need to be disbursed. For instance, the platform can automatically suggest assigning the number of cashiers at a retail outlet based on the analysis of peak-timings and foot traffic. The platform integrates with other vendors’ HR solutions, payroll, and POS systems smoothly, such that companies can quickly get up and running with it.

Offering beyond configurable options to help align the platform to specific customer requirements, Ximble also has an open API to help enterprises build custom solutions. Furthermore, with a dedicated portal for its customers to submit ideas, Ximble listens and develops newer features and enhancements on the platform accordingly. Interestingly, the notion for the “customizable rules engine” functionality which Ximble will soon roll out, spurred from its customer portal. Such levels of flexibility both at a functional and operational level—that is primarily centered on its customers—has earned Ximble clients from a wide range of industry verticals. The company has numerous positive reviews, particularly for its customer service. “We are in the ‘SaaS’ space, but we like to focus on the service aspect of the term,” concludes Swaniker.