Three Ways to Implement Digital Change Management

HR Tech Outlook | Tuesday, February 16, 2021

The task of change management has not lost emphasis on the individual component of project performance, despite the lack of an apparent human connection to our everyday interactions.

Fremont, CA: We are now seeing even more now the need for successful change management in our ever-evolving digital workplace. While this might seem normal for some, change management's principle may still be a daring idea to implement within your organization. But, as our workplace has moved to a digital standard, so has the task of managing change.

Here are three ways to implement change management for the remote workplace:

Monitor the Right Adoption Metrics

Consider broader patterns within your community when looking at the adoption metrics, whatever they might be, and how you can approach the group as a whole with more comprehensive, overarching questions or misses. Use any consultation sessions or open forums to try and understand the root causes of any problems or issues and start modifying the strategy accordingly.

However, evaluating the correct performance metrics and not reiterating any metrics not applicable to project success is essential. Most significantly, though, is to find ways to control the team's adoption rates without having to waste time interviewing and coaching people in ad-hoc intervals. You should see an improvement in productivity and good returns on every time management by efficiently handling the transition for a specific project and keeping true to schedules. By managing a project in collaboration with a project manager efficiently, we can see real ROI by monitoring metrics such as cycle times and implementation schedules.

Communication and Training Plans

You may collate through different sessions or take a targeted approach, based on the size of the project and stakeholders' participation, by outlining preliminary plans after any review. But as a best practice, prepare as much of the deliverable before any review session, regardless of plans to implement life or not. This can remove some unnecessary time in virtual meetings and relieve some of the burden associated with live reviewing documents, as participants can often be wide-eyed while reviewing a large-scale document.

As change leaders, we will need to reflect on overall project management and keep our partners and supporters true to their commitments. With vague questions and roles, as well as a lack of responsibility for any missed assignments, it can be easy to slip from project timelines. Coordinate efforts to efficiently review any project proposals while still being transparent about responsibilities, tasks, and goals.

Feedback Sessions and Open Forums

We may use weekly meetings or check-ins as opportunities for open forums and input gathering as progress leads, but read the "room" and make decisions about "on" or "off" footage. This may sound insignificant, but if participants can talk openly without the fear of being shy with the camera or wearing noticeable expressions on their faces, you can begin to see more open and truthful feedback. With limited distractions and opportunities for interruptions (such as microphone input and video effect backgrounds), larger groups appear to work better, so prepare to hold these meetings in a camera-off atmosphere to minimize the chance of disturbances or distractions.

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