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Three Emerging Mobile Workforce Management Trends

By HR Tech Outlook | Wednesday, September 30, 2020

Mobile workforce management tools can help organizations support their mobile workers with easy access to schedules, job details, and customer history from anywhere.

FREMONT, CA: The number of remote workers are rapidly increasing worldwide, and employers are looking to adapt to a more distributed and resilient workforce. Work flexibility is becoming popular and essential to workers, with millennial workers giving more importance to flexibility than their salary.

Here are three emerging mobile workforce management trends:

Increase in Remote Work from Remote Areas

Remote employees are increasingly choosing smaller towns and remote areas that offer lower housing costs, the general cost of living, and internet and phone service. This remote workforce group can make a comparable salary to those offered in the city while living in a rural area where the cost of living is cheap.

New Focus on Employee Engagement

Remote employees today want to be more engaged in their work and give back to the companies that puts time and effort into their employees. Engaged employees put more effort and time into their work and are more personally connected to the organization.

The benefits of an engaged remote workforce include:

• Encouraging open communication among employees and leadership

• Using mobile-friendly tools to share information and updates among teams

• Making time to foster interpersonal connections outside of formal meetings

• Encouraging employees to provide feedback to management

• Celebrating personal milestones and team successes

• Giving employees tools for better collaboration

• Provide ongoing training and development opportunities to help employees sharpen their skills or discover new interests

Since there are four generations in the workforce all having different experiences with technology, the tools employees use need to be adaptable and intuitive enough to accommodate the various employee groups.

Awareness of Employees’ Mental Health Needs

High stress and poor mental health can take a toll on employees like low productivity, low level of engagement, high absenteeism rates, and deteriorate in physical health and well-being.

Organizations can create a healthier workplace by:

• Creating schedules and organizational policies that help employees balance work and personal needs

• Reducing stress and other mental health risk factors in the workplace

• Making employees aware of HR resources and other support available to them

• Providing training career development opportunities

• Recognizing and rewarding employee contributions and milestones

Mobile workforce management tools can help organizations support their mobile workers with easy access to schedules, job details, and customer history.

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