The Influence of Technology on the Evolution of HR over the Past Decade

HR Tech Outlook | Friday, October 16, 2020

By leveraging new and innovative technologies, HR professionals can work smarter and can implement technological solutions according to the goals, needs, and HR maturity stage of each organization

Fremont, CA: Over the last ten years, industries have seen a growing transformation in technological advancement, and one such disrupted sector is the HR industry.

The HR space sets a new standard in employee enablement and satisfaction, changing the nature of the industry. The technological innovations in the past decade have supported and empowered the new strategic role of HR, which previously used to handle purely administrative functions.

The below given are some of the significant ways technology has influenced HR processes since 2010:

Smarter, Efficient, and Faster Recruitment

Top 10 HR Tech Solution Companies in Europe - 2019The recruitment process has undergone a paradigm shift with the help of online platforms, chatbots, AI, and mobile technology.

Today, there are many solutions available for businesses to help screen CVs faster, select the right candidates to interview on pre-selected criteria, filter by factors of their choice, automatically send out messages, and classify them by preferences. This can all be done with just a click of a button.

Today, the recruitment process has enabled HR professionals to discover the right people from a larger talent pool, speed up their operations, and spend less time on administrative tasks.

Structured Performance Review

Different software solutions have also upgraded, thanks to the technological impact providing a variety of performance reviews with peer-to-peer reviews, 360 feedback, leadership reviews, engagement surveys, self-assessments, and many more.

Dedicated performance management platforms offer features and functionalities that support a real performance management process. By providing essential components such as social recognition and succession planning, it presents both the manager and employees with a complete feedback loop which would not have been as easy or fast in the past.

In the past years, performance reviews were a tiresome task and heavy with paperwork; however, automation has helped improve it by quickly adopting and simplifying the process, bringing as much value as possible to everyone involved.

The Emergence of HR Analytics

The transition from a strictly operational function to a strategic one piqued the interest among HR professionals in implementing HR analytics to improve organizational culture and process, and help make better-informed decisions.

The benefits of this software include cloud migration and storage of data, improve employee experience, accurate employee insights, improved training process, and reduced turnover rates, etc.

Data-informed decisions are essential when dealing with employee satisfaction, retention, culture, and acquisition of top talents, and more. HR analytics can help spot trends and patterns of different work-life aspects, which helps prevent crisis or improve company morale, retention, and engagement.

Continuity of HR Evolution

The technological advancement has impacted the HR industry from recruitment and performance to analytics. HR roles do not limit only to administrative tasks but also towards a more operational nature.

The trend to put people first has initiated the new age of HR objectives, and technology has ensured that solutions are available to cover every base.

see also: Top HR Services Companies

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