US Streamlining Workforce Management

Streamlining Workforce Management

HR Tech Outlook | Tuesday, August 13, 2019

The digital workforce is inexorable, and it's here to create efficient opportunities for employees and organizations.

FREMONT, CA: Digital workforce is a recent term designed to define a range of robotic and automated alternatives to drive workplace productivity efficiencies. Some of these techniques are in their early phases of growth, while others are maturing and undergoing mass business implementation.

In most cases, digital workers will not be a digital worker's physical embodiment. Instead, a virtual robot that either works in the background or is accessed through a command-based interface by customers and colleagues.

Digital Workforce Characteristics

The digital workforce is made up of five main parts, which can be remembered as the SCALE acronym

• Staff on demand
• Communities which are maintained and leveraged
• Algorithms that make it easier for the workers to function
• Leveraging off-technology to automate job completely
• Engaging the remaining workers

Staff on Demand

Employees on demand are one of the main features of the digital workforce. On-demand staff focuses on leveraging individuals outside the organization. This is often called the distributed workforce. Organizations are increasingly moving away from contract employees and relying on requested staff.


For ideas and input, communities and crowds can be leveraged. Examples are the increasingly common hackathons or competitions for innovation that award awards to those teams that come up with the best solutions to real-life issues. Other community instances are former employee groups. Accessing talent that is intimately acquainted with the organization can provide countless advantages in project job and specific tasks.


Algorithms facilitate life, and they can be found everywhere today. There are a growing number of instruments that can be used to promote a task. A simple algorithm allows generating agreements ready-made.

Leveraging Technology to Automate Tasks

Where algorithms facilitate the job, automation makes it easy. Routine and repetitive duties should not concern a genuinely digital workforce.

Automation is coming, and it's going to have a potential impact. It will make our lives much more straightforward, but it will also challenge us to modify and communicate with computers much more than we have done before. It will automate the more tedious and usually repetitive assignments, offering us more time to spend on problem-solving and creating fresh thoughts. This will assist us in increasing productivity considerably.

Engaging the Workforce

It becomes even more essential to be in the correct mental state when employees spend more time on problem-solving and creative assignments. Engaged employees have the energy to face the day's difficulties, dedicate themselves to their job, and absorb themselves in their duties. They are more productive, make fewer errors, and are more creative as well.

As productivity increases, the payoff of an engaged workforce for organizations will be even higher. To get employees in the correct mindset, they need to begin thinking about technology as something that first makes their (working) lives simpler. Here is a challenge for organizations and HR; they need to prepare their workers for a future that is more automated and technologically driven. In other words: among their staff, they need to build a mindset and culture that is pro-technology.

Digitization is inevitable, but it can benefit the worker and the organization by leveraging it the correct way. Using digital enables to save time, cost only, and concentrates your organization and staff on the functions that deliver the most value.

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