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Most HR Departments Lack Data Analyst Position Dedicated to HR Metrics, Reveals XpertHR Survey

By HR Tech Outlook | Wednesday, July 15, 2020

The survey covered approximately 20 HR metrics and discovered that the most commonly analyzed is employee turnover, with 70 percent of all 420 participating organizations noting they analyze this metric

FREMONT, CA: According to XpertHR's 2020 HR Metrics Survey of 420 U.S. employers representing an estimated 769,809 employees, HR departments are involved in analyzing HR metrics at 91 percent of organizations that analyze at least one HR metric. However, just 15 percent of these HR departments have data scientists or data analysts dedicated to this task.

"While HR is almost always involved in analyzing HR metrics, data analyst positions focused on HR metrics are the exception rather than the rule. As data and analytics continue to grow in importance, investing in this type of analyst position may help organizations strengthen their workforce management and ultimately better achieve their business objectives," said Andrew Hellwege, Surveys Editor, XpertHR.

Though HR is almost always involved in analyzing HR metrics, sometimes other departments may also be involved. Among responding organizations that analyze at least one HR metric, 48 percent noted that the finance department is involved in this task, followed by 28 percent reported for operations staff. Few organizations indicated an outside firm (4 percent), senior leadership (4 percent), or IT (3 percent) analyze HR metrics. (Respondents could choose more than one option.)

The survey covered approximately 20 HR metrics and discovered that the most commonly analyzed is employee turnover, with 70 percent of all 420 participating organizations noting they analyze this metric. The top five metrics are: time to fill a position (49 percent), employee absence (44 percent), training costs (37 percent), and cost per hire (36 percent).

"It comes as no surprise that employee turnover is the most popular HR metric, as it is a key indicator of the stability of the workforce and is critical to know in both good and bad economic times alike," said Hellwege.

XpertHR's 2020 Survey on HR Metrics took place from April 2, 2020, to May 22, 2020, and published on June 26, 2020. The survey includes responses from 420 US employers of different industries and workforce sizes. The total measured number of employees of responding organizations is 769,809.

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