Multiple language solutions, such as micro learning, tutoring, and online tech platforms, provide individualized learning to the employees.
FREMONT, CA: Language barriers can significantly affect businesses and their bottom line. Language and communication play a key role in enhancing employee engagement. Though the organizations recognize that it’s critical to ensure that the staffs are engaged, loyal, and productive, yet they have underestimated the role of language proficiency for the enhancement of employee values and engagement.
According to a recent Rosetta Stone study, 80 percent of employees engaged in language training offered by their employer felt positive toward their employer, and 66 percent expressed a better engagement toward their work. Organizations can strengthen their existing resources by implementing English language training for hourly workers or advanced English for employees with limited English proficiency (LEP). But how can the organization implement such training programs so that it can help them with their business goals?
Language Learning in line with Business Goals
About 92 percent of executives suggested that the entire company understands the advantages of language training, but the challenge is to incorporate it into their corporate culture in such a way that it has a positive impact on the employees.
Further, 60 percent of managers considered improved customer feedback as the area most influenced by the employee’s language training programs. However, the companies that introduce their employee to language training while also keeping a track on their key performance indicators (KPI) are twice as likely to align language learning efforts to the organization’s strategic priorities. Providing multiple language solutions, such as micro learning, tutoring, and online tech platforms enable individualized learning to the employees.
With the effectiveness and proliferation of online language tools and software, employees can be tested and evaluated before being placed at an appropriate level. The programs can then be customized to suit the individuals and to meet their specific needs.
With the growing global market, organizations realize the value of multilingual staffs, yet there is a lot of distance to be covered. Over two-thirds of the businesses accepted that less than 50 percent of their employees were adept in more than one language, while 36 percent of companies reported less than one in 10 multilingual employees.