HR Spam Emails Three Ways how Technologies can Help you Identify them

Hanna Wilson, HR Tech Outlook | Thursday, March 04, 2021

HR professionals have the power to educate and train employees and deploy cybersecurity policies in the company. Thus, HR personnel needs to be attentive and invest in innovative tools for securing the company.

FREMONT, CA: Today, hackers know each and every trick to scam users. A common trick they use is email spoofing which will seem like it came from the HR team or a legitimate email address other than the real source. Another trick is email spamming, where spontaneous emails containing suspicious links such as "promotions," "employee benefits," or "policy change" and as such creating an urgency to open the mail. HR professionals manage the most delicate employee data and are involved in complicated organizational operations like recruiting, promoting, and even laying off staff. Therefore, when an employee receives an email from the HR team, they are prompted to open the email because of the sense of authority.

Here are three ways how technologies can help identify HR spam emails:

Machine Learning:

The emails will usually be classified into spam and not spam. Machine Learning recognizes spam by understanding the sequence of words used in a mail that is similar to spam or junk emails. However, some hackers may change spam words into non-spam words or related words to fool the spam detector.

Natural Language Processing:

Natural Language Processing (NLP) can screen inbox mails as primary, social, or promotions. NLP can establish how sequences of words impact a sentence's meaning and determine the messages as spam or not spam.

Artificial Intelligence:

The Gmail spam filter implements artificial intelligence to identify and impede suspicious mails. A spam filter can sieve the emails with individual preference and help customize the inbox. It can detect the source of the spam mails to recognize if the email came from an actual sender or if it is a spam email.

Most HR employees do not have proper cybersecurity expertise, which plays a major part in preventing cyber attacks. They need to understand the primary principles of information security, such as being alert of suspicious texts and URLs, grammar, and not opening emails that raise concerns. They should also notify the information security teams if there are any suspicious activities.

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