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Lack of communication is often one of the prime reasons for disruptions and misunderstandings. Ensure that the HR team is effectively communicating with the workforce. Share what information is appropriate to share
FREMONT, CA: Change is an inevitable part of every business. Organizations change at a low rate each day. However, a large scale or a sudden change can have repercussions amongst employees. Take the case of the current COVID-19 pandemic. There is an air of uncertainty around many industries, given the current situation. During such periods of disruption and transition, uncertainty can quickly spawn rumors, frustrations, resentment, and stress, sometimes fear. Business leaders must manage any kind of change in the organization. Navigating changes in any organization can be challenging, especially from a human resources perspective.
Lack of communication is often one of the prime reasons for disruptions and misunderstandings. Ensure that the HR team is effectively communicating with the workforce. Share what information is appropriate to share. Do not leave the workforce in the dark. Keep them posted at every step of the process. Even when there is minimal information on what changes to expect, share them with the employees. This gives them a sense of assurance that they are not expendable. At the same time, employees should not be overwhelmed with unnecessary information. Share with them only what is essential and relevant.
Acknowledge an Employee’s Feelings
Not all change is adverse. Ensure that the employees are aware of all the effects of the changes. Let them be mindful of any positive impact of the changes, both short term and long term. Even when the difference might not be for good reasons, give reassuring confidence to the workforce. Simple words like ‘we are all in this together can go a long way.’ Help employees cope up with the changes by showing that the HR team is also undergoing the same process and experiencing it like anyone else.
Accept Employee Suggestions
Once the employees are given alerts about the changes, invite them to share their input on how to tackle the challenge. Ask the employees what they will need to face the changes and help them with their needs. In most cases, employees are very resilient and can come up with ideas and perspectives that can help people adapt and thrive, even in the face of disaster.
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