Though today’s employees are more technology-oriented than ever, nothing can replace human interaction. Most employees prefer to hear office updates and information from their supervisors.
Fremont, CA: Communication plays a big role in a company. Effective employee communication is important for an organization to drive productivity, accomplish goals, and reduce the risk of mishaps. Ineffective communication can create confusion among employees and lead to delay in work. Many businesses are now focusing on improving communication and looking for a way to best engage their external audiences, such as customers, investors, media, analysts, and more.
Set a Proper Tone
CEOs, senior leaders, and managers need to set the tone. They should be visible and accessible to the employees. Leaders need to understand that there is a correlation between strategic employee communication and accomplishing organizational goals.
Understand the Audience
Employers need to communicate differently with different audiences. Surveys should be conducted among employees to ensure that they are getting the information they need.
Encourage Face-to-Face Communication
Though today’s employees are more technology-oriented than ever, nothing can replace human interaction. Most employees prefer to hear office updates and information from their supervisors. Managers must be trained on how to communicate with employees and provide them the necessary tools needed to succeed. Organizations need to provide talking points and resources to encourage face-to-face communication with employees. When employees are able to communicate with their seniors and peers, they can cope with all kinds of organizational changes with a positive attitude.
Create Scopes for Conversation
One-sided communication is a thing of the past. When employees feel their opinions and concerns are being heard, their trust towards the company deepens automatically. There are many ways to initiate two-way communication through face-to-face meetings, employee surveys, Q&A features on the company intranet, interactive video interviews, and suggestion boxes. From project outcomes to customer experience, employees influence almost every aspect of an organization. If employers can establish strategic customer communication and with purpose, employees are likely to feel encouraged to work together towards that purpose. Consequently, employees will be more engaged and eager to put their time and effort in the organization.