How is Technology Revolutionizing Human Resource Management?

Hanna Wilson, HR Tech Outlook | Tuesday, August 20, 2019

The growing presence of emerging technologies in the workplace hints at a digital revolution in the HR sector.

FREMONT, CA: The HR sector is undergoing a rapid transformation, with digital technologies supplanting the antiquated legacy systems. Where once the HR department was bogged down by overwhelming information and manual operations, it can now focus on value-based tasks and leave the repetitive processes to intelligent machines. It has enabled the HR sector to make significant contributions to the corporate culture, empowering higher productivity and efficiency.

For several decades, HR was driven by paper-intensive processes and manual decision making, often not bolstered by insights. It not only resulted in excessive budget and downtime but also led to the loss of valuable talent. However, the emergence of new technology is changing the HR industry at a rapid pace.

The primary human capital challenges facing the organizations are employee engagement, talent retention, competitive compensation, and fostering leadership. To fulfill the demands of the modern workplace, organizations are coming up with robust innovations. A growing number of HR firms are turning toward new technology options such as cloud, automation, ERP, and so on to bring efficiency and productivity into their operations.

The incorporation of the cloud has enabled HR departments to reap significant benefits, allowing reductions in IT budgets, enhanced scalability, seamless business continuity, and great versatility. Organizations with cloud capabilities are migrating from their antiquated, paper-based processes. Cloud technology facilitates the centralization of data, averting data loss during natural disasters or network crises.

Employees with the necessary credentials can avail seamless access to the data stored in the cloud regardless of their locations. It has enabled organizations to improve transparency as well as productivity. Also, a cloud-based HR system allows employees to access relevant contact information, leave requests, and so on, eliminating the need for manual entry of data.

To empower collaboration, organizations are leveraging digital communication channels based on modern technology. It has enabled connectivity between remote workplaces to locate around the globe, thus driving greater cooperation between the different teams. The robust channels have empowered organizations to transform their departments from disconnected silos to connected centers of excellence.

By fostering effective collaboration between the HR and IT departments, organizations can equip the employees with efficient communication systems to facilitate seamless information flow between departments and help them meet their business goals. The incorporation of technology-based collaboration platforms has enabled them to centralize critical files and data in secure storage systems. The intelligent communication tools have fostered team spirit among the employees.

The integration of blockchain technology in HR can potentially drive transparency as well as validation. By eliminating the need for third-party facilitators, organizations can streamline their payroll for overseas employees. Also, it will enable the HR personnel to verify documents and certifications of candidates using a decentralized ledger.

Virtual reality (VR) and augmented reality (AR) offer excellent opportunities to the HR sector, paving the way for a more engaging workplace ecosystem. The technology is set to revolutionize multiple HR processes, including talent management, learning, training, and so on. The technology facilitates the superimposition of digital information of physical reality, thus enhancing tasks and accelerating processes. Also, the presence of virtual instructors will greatly enhance onboarding and training in industrial environments.

Artificial intelligence (AI) and machine learning (ML) has enabled HR departments to leverage robust algorithms and analytical models to sort through troves of data and generate valuable insights. The AI-based systems are trained to learn the vast data available in the corporate environment and gather relevant information to assist HR personnel in making informed decisions.

Considering the technologies taking root in the workplaces, there is no question that the HR sector is undergoing a technological revolution. More and more organizations are collaborating with innovators and solution providers to reinvent their workspaces and foster greater employee engagement.

See Also: Top HR Technology Consulting Service Companies

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