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Engaging in Effective Employee Communication

By HR Tech Outlook | Thursday, October 01, 2020

High-performing organizations make employee communications a priority. They know that an engaged workforce contributes to the company's success. Employees become active when they understand its fundamental principles and share its mission, vision, and values.

Fremont, CA: Studies have shown that 46 percent of employees generally never know what they should do after leaving a meeting. In the end, it all comes down to effective communication. Effective communication is one of the biggest challenges in every organization, and in most cases, it is inadequate. The most common mistake is focusing on external audiences like customers, investors, media, analysts, and community members. Businesses often focus on this group's communication and overlook the need for effective communication with the most important group within the company, its workforce. High-performing organizations make employee communications a priority. They know that an engaged workforce contributes to the company's success. Employees become active when they understand its fundamental principles and share its mission, vision, and values.

Here are a few tips for engaging in effective communication with employees.

Clear and concise

Overwriting and usage of technical jargon can lead to confusion and misunderstanding. It is best to keep things simple and clearly outline the expectations of an employee.

Top 10 Employee Communication Consulting/Services Companies - 2019Set the tone

CEOs and senior leaders need to set the tone. These individuals should be visible and accessible; there needs to be an understanding that there's a correlation between strategic employee communication and organizational goals.

Understanding employees

HR managers will need to communicate differently with different audiences. Employers should consider surveying the employee base regularly and determining if the information is transmitted across to them accurately.

Use multiple channels

Most people need to hear or see a message multiple times, in various ways, to understand it completely. Distribute messages electronically, in writing, face-to-face, and at meetings. But be sure that the message is consistent across all these channels.

Notify employees

While prioritizing communications, it is best to think of the internal people first. The employees should not be surprised by a media report. Instead, all information should reach the employees first from the employer itself. The organization must continuously update and communicate with the workforce to ensure that employee morale does not drop.

See also: Top HR Technology Companies

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