AR Disrupting and Redefining HR Functions

HR Tech Outlook | Friday, August 30, 2019

AR has immense potential in enhancing HR capabilities ranging from presenting a realistic view of the organization via virtual means to training the new resources and helping them in realizing their true potential.

FREMONT, CA: HR teams assist the business leaders in attracting, developing, and retaining talent in the firm. They are also required to present a realistic view of the organization, including its vision, culture, people, and products. An interesting alternative would be if a potential employee can have a quick glimpse of the firm, its people, and its various aspects without having to travel to different locations physically. AR seems the most probable choice in this case.

AR can be crucial for assessing a job applicant by making him interact with real-life situations at the workplace. On the contrary to the hypothetical situations given to a potential candidate, an attempt to understand how the person reacts to practical challenges will be a better assessment for a firm. Moreover, the technology will also help in engaging the person meaningfully and in offering a role that leverages his or her talent.

Training and development is another crucial aspect where AR offers immense opportunity for the HR teams to simulate work situations, and after that, explore various ways of dealing with them.

Hindrance to the Adoption of AR

Several factors have limited the adoption of AR technology. Firstly, it is not on the cards of the leadership team. It is the business owner or leader who has to take the initial step of introducing the change and ensuring that the proposal moves forward. The proposal is a challenge in itself as other pressing issues overshadow innovative endeavors of a firm.

Secondly, exploring a different path against the already running conventional procedures requires courage and strong leadership. Only the leaders with a higher appetite for success can risk their resources to experiment with something new.

Financial aspects are also a major factor that hinders the adoption of new tools and technology. Cost of tools, battery life of the device, and security of the data generated during the process constrain a firm from further experimenting. Mind-set of the employees that some of the jobs might be lost due to the incorporation of tools is also a major concern. However, improvements are inevitable despite such challenges. Usability and the cost-benefit ratio will prove to be the two critical determinants for early adoption.

Where to Begin?

Primarily, the leadership team must understand and believe in the potential of AR in enhancing and streamlining their processes. Building consensus among the managers is a significant undertaking which will shape the overall implementation. Next step involves evaluating options for a pilot. After the pilot is installed, the leaders need to prepare the firm for adopting the new way of drawing talent, assessing applicants, presenting the opportunity, and engaging employees and training them.

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