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3 AI Trends that Impacted Workplace in 2019

By HR Tech Outlook | Thursday, February 13, 2020

Though AI technology has largely impacted the HR ecosystem in terms of headcount, there still lies a question for HR Managers as to how this intelligent software can be deployed to augment work today

FREMONT, CA: The world of Artificial Intelligence (AI) saw rapid development in the year 2019. Though AI technology has largely impacted the HR ecosystem in terms of headcount, there still lies a question for HR Managers as to how this intelligent software can be deployed to augment work today. Here are some revolutionary trends that impacted the workplace in the year 2019.

AI-based Decision Making

While taking a pulse of an employee's sentiment, HR managers usually rely on surveys with quick Yes or No questions, but they go blank when questions revolve around complex issues such as workplace policy. There come the AI-enabled processes to the rescue of the HR managers. The AI platforms can collect free-text arguments - phrased in natural language- for or against a topic and then analyzes the responses. One such platform is IBM's Project Debater, which is specially designed as a decision support tool for business leaders who want to dig deeper into the sentiments and insights of the workforce.

AI-enabled Video Interviews

There are a number of video interview platforms available in the market that focus on scheduling a Q&A with the candidates, record the complete interview, and forward it to the HR team for evaluation. The AI-enabled recruitment tech specialist platforms take the candidate screening to the next level by combining facial analysis with AI. The software relies on 25,000 data points gathered from the facial expressions, tone of voices, and movements of past successful candidates, and use them as benchmarks for screening new candidates.

AI-powered robots that 'learn' from mistakes

Workplace robots are a better option, but surely not the best ones. They can perform the same tasks time and again, but when exposed to a new and challenging task, they may lose the directions. The new AI-powered robots map out it's surroundings and remembers a specific course of action it takes each time to exercises its task and completes it successfully. It comes across around 10,000 mistakes throughout its lifetime and learns from them. It makes the robots unbelievably helpful for the warehouses and factories.

See Also: Top Artificial Intelligence Solution Companies

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