SEPTEMBER 2017HR TECH OUTLOOK8Transformation--perhaps a simple word but one that can cause uncertainty with your workforce if not handled properly. United Launch Alliance is the nation's premier provider of rocket launch services for Department of Defense, NASA and commercial customers, and has been on a transformational journey for the last few years. The space launch industry has seen many changes in the last couple of years and ULA is taking the necessary steps to emerge in the most competitive way to maintain our position as the premier launch business in the world. While we do embrace new competitive challenges facing our industry, it does require us to rethink how we do business. We believe that competition is good for our industry as it drives innovation and makes everyone better. When a company goes through a transformation, Human Resources must be at the forefront, leading efforts and creating policies and procedures that will support the goals of the business. Consider that as you go through a major change. All stakeholders may be at a point of flux and each person will respond to the change in a different way. This is perhaps the biggest cultural challenge. A few key recommendations as you lead your company through change: HR Partnership with leaders at all levels is critical. You must do all you can to develop and support leaders from first line supervisors all the way to C-Suite Executives. A recent review of ideas that would be good `morale builders' uncovered that one of the top things you can do as a company to build and maintain morale has nothing to do with pizza and ice cream! It is to recruit, develop and maintain the strongest cadre of leaders possible. In times of change, your best and highest performing employees will `hang in there' with you if they have leader(s) they believe in. Change is change and is inherent to all companies today. If you have a leadership team that your employees trust and have confidence in, they will want to be a part of the future. Employee Advocacy: Remind yourself that HR needs to have an employee advocacy orientation. In times of change, it is that much more important to truly `hear' what employees are saying, and more importantly, what they may not be saying. It is also critical to consider the impact to your Human Resources Key to Leading TransformationLiane GeorgeLiane George, VP, Human Resources & CHRO, United Launch Alliance (ULA)ByIn My Opinion
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