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A featured contribution from Leadership Perspectives: a curated forum reserved for leaders nominated by our subscribers and vetted by the HR Tech Outlook Advisory Board.



Peter Lavelle is a business and HR professional whose work spans talent acquisition, employee relations, workplace culture, leadership advising, communications and business development. He takes a people-centered approach to solving organizational challenges, strengthening workplace relationships, and supporting sustainable business growth. Peter shared some insights into his background, career, and professional experiences.
A Career Built Around Relationships
Before joining Boston-based general contractor Haycon, I worked at the intersection of people and business, managing contingent workforce programs and supporting Akamai Technologies through PRO Unlimited. My responsibilities extended beyond recruiting to understanding business needs - sourcing specialized talent, coordinating with suppliers and managers, supporting contingent employees, and ultimately ensuring that cost and risk considerations didn’t jeopardize fulfillment.
Former colleagues have described me as practical, persistent and service-oriented, with a strong ability to build relationships and credibility across organizations. Let’s hope they’re right!
These experiences shaped my approach to leadership: listen first, understand the actual need, communicate honestly, and find practical solutions. I value what works in the real world, even when it falls outside conventional corporate policies.
Finding the Human Side of HR
At Haycon, I develop strategies for recruitment, onboarding, employee engagement, recognition and workplace culture. Holding the Associate Professional in Human Resources credential, I view HR as more than rules and administration. I believe employees deserve trust, flexibility, respect and opportunities to be heard.
However, employee-centered leadership also requires accountability. Flexibility must come with responsibility, and respect should never mean avoiding difficult conversations or lowering expectations. I believe healthy workplace cultures balance both.
This philosophy guides my approach to complex HR situations, where policies, managerial concerns and employee experiences may conflict. A policy may be technically correct yet produce an unnecessary negative outcome, while an employee may deserve understanding alongside candid feedback.
My instinct is to ask questions: What happened? What was intended? How did others experience it? Are expectations clear and consistently applied? Most importantly, what outcome are we trying to achieve?
By examining these questions, I seek practical solutions that address underlying issues and strengthen workplace relationships.
HR Also Means Advising Leadership
I believe HR's responsibility extends beyond implementing management decisions; it must also challenge them when necessary. This may involve reconsidering policies, addressing ineffective managerial communication, or having difficult conversations with senior leaders.
“Effective HR requires the courage to question decisions, advocate for employees and uphold the organization’s long-term interests.”
I see this responsibility as protecting the organization, not opposing leadership. A compliant handbook alone cannot safeguard a company. Protection comes from retaining good employees, helping managers understand their impact, addressing problems early, and ensuring employees feel their concerns are treated fairly. Effective HR requires the courage to question decisions, advocate for employees and uphold the organization's long-term interests.
Beyond HR
Working at a smaller organization has allowed me to expand beyond traditional HR responsibilities into communications, business development, workforce initiatives and community engagement.
I have represented Haycon before the Boston Employment Commission on workforce participation and hiring efforts. The company also partners with organizations such as YouthBuild Boston and TremCo’s Rising Stars program to prepare young people for construction careers and create opportunities for underrepresented youth.
I also promote Haycon’s work in affordable housing, mass timber construction, passive house, embodied carbon and deep energy retrofits, including its development of New England’s first mass timber passive house residential building.
Although sustainable construction and human resources may seem unrelated, I see a shared purpose: building stronger organizations. Both require understanding business objectives, communicating them credibly, attracting people who believe in the mission, and creating an environment where they can perform at their best. This broader perspective allows me to connect workforce development, company strategy and community impact.
Culture Is a Business Issue
That leads to perhaps the central theme in my professional philosophy. Culture isn't an HR initiative. It is a business strategy.
Company culture influences who joins, who stays, how employees treat clients and colleagues and whether people feel comfortable raising concerns. These everyday interactions shape customer experience, reputation, recruitment, retention and business performance.
I believe culture cannot be built through occasional employee events or values displayed on walls. It is revealed through ordinary moments: how new employees are welcomed, whether good work is recognized, how managers respond to mistakes, whether disagreement is encouraged and whether expectations are clear.
Most importantly, culture shows in how leaders respond when employees raise difficult concerns. These interactions communicate an organization's true values far more effectively than any mission statement. For me, building a healthy culture means ensuring that respect, trust, accountability and open communication are reflected consistently in everyday workplace experiences.
The Advantage of Wearing Multiple Hats
My experience across HR, recruiting, communications, and business development has strengthened my leadership approach. Recruiting helps me understand people's motivations, HR encourages careful listening, business development emphasizes relationship-building, and communications teaches me to consider how messages are received.
For me, wearing multiple hats is more than a necessity of working in a smaller organization; it defines my professional identity. I see little separation between employee needs and business priorities. Successful organizations need talented people, effective leadership and a strong culture. These elements influence performance and ultimately determine business success.
Building the Company You Say You Want to Be
I don't claim there is a perfect formula for workplace culture. People are complicated. Organizations are complicated. And leadership frequently involves choosing between imperfect options.
But there is one question I believe companies should continually be willing to ask: Are the way we lead, the way we treat people and the decisions we make consistent with the company we say we want to be?
For me, that question sits somewhere between HR, leadership and business strategy. Which, as it happens, is exactly where I like to work.