Talent Plus, Inc.: The Science of Talent®

Kimberly Rath, Chairman & Co-Founder, Talent Plus, IncKimberly Rath, Chairman & Co-Founder “...How do you make a difference? If you’re going to make a difference, the very first thing is you’ve got to find out what you can do. You’ve got to find out your talents.”—Dr. William E. Hall.

Dr. Hall, founder of Nebraska Human Resources Research Foundation (NHRRF), now known as the Nebraska Human Resources Institute (NHRI), has carried out extensive studies on human potentiality and factors differentiating highly talented individuals from less talented ones. While working with NHRRF, he discovered that a structured interview process allowed for the open expression of ideas, thoughts and feelings giving most reliable, accurate results to identify top talent. He then decided to use his structured interview process to identify top performers in the business world and in 1989, together with Doug Rath, Kimberly Rath, and Sandy Maxwell, he founded Talent Plus, Inc. A premier global human resources consulting firm, Talent Plus partners with clients in building and sustaining high-performing, fully-engaged cultures through talent selection, development and analytics. Headquartered in Lincoln, NE, the firm identifies people with the potential for near-perfect performance, enabling clients to make wise decisions in the selection and development of their teams.

Exploring Talent

“We started focusing on the concept of talent before anyone in the marketplace. At Talent Plus, we continue to be disruptive by focusing on the reasons people are selected in the first place, and then continuing to invest and develop their talents, ultimately impacting the growth of the company,” says Kimberly Rath, Chairman and Co-Founder, Talent Plus. Talent Plus creates structured interviews and online assessments that measure one’s talent for a particular job they may have never performed and within an organizational culture they may have never experienced. “These tools far exceed the scientific and legal standards set forth in various professional guidelines including the Standards for Educational and Psychological Testing (American Educational Research Association, American Psychological Association & National Council on Measurement in Education, 2014), the Principles for the Validation and Use of Personnel Selection Procedures (Society for Industrial and Organizational Psychology, 2003), and the Uniform Guidelines on Employee Selection Procedures (1978). Our tools are the most predictive of business outcomes because of the rigor and diversity of thought that goes into creating them,” adds Rath. She continues, “The world of work is constantly evolving—so too must our tools adapt to remain relevant. At any given time, our team is conducting dozens of return on investment studies (ROI), further refining and calibrating the assessment to each of our client partners business needs.”

Talent Plus offers products and services across four solution sets ranging from front-line employees, managers and senior leaders to cultural development. Each solution is built around strengths that highlight the top talents of each candidate. The candidates are offered a Talent Card® that underlines their unique characteristics enabling them to focus on what they do best.

We focus on the reasons people are selected in the first place, and then continue to invest and develop their talents, ultimately impacting the growth of the company

It further presents client partners with investment analysis and selection analysis on candidates so they can make informed decisions on hiring and promoting. “From a development standpoint, we provide solutions to act on candidate’s strengths by setting goals, mentoring, and learning how to strengthen that talent,” says Don Tomlinson, CIO, Talent Plus. Once a candidate is hired, Talent Plus’ developmental solutions help individuals focus on the strengths showcased during the assessment or interview process and helps clients create a platform for their continual growth and development. For achieving this goal, Talent Plus exploits analytics that are not only descriptive, but predictive and prescriptive as well. “As a platform, we have designed our analytics solution to accept data from any talent management software being deployed by our clients,” states Brett Wells, Chief Research Officer, Talent Plus. The company’s selection, developmental and analytics solutions enable clients to determine if their work is creating the desired value.

By leveraging The Science of Talent®, Talent Plus focuses on the innate behavior of candidates and makes predictions about future performance. “We use our interview technology and science to create an understanding of the person, which serves as highly statistical validated data, that our clients take into account while deciding which individuals to bring into their organizations,” explains Libby Farmen, Chief Consulting Officer, Talent Plus.

A Recipe for Success

To enliven the mission established by organizations, Talent Plus’ unique interview and assessment solutions serve as the perfect tool to select the right candidates. Talent Plus’ highly predictive online assessments and its proprietory software platform TalentBank® pair with Applicant Tracking Systems (ATS) to enable the electronic handling of recruitment needs. Depending on their needs, companies either implement or access their ATS to filter applications automatically based on given criteria such as keywords, skills, former employers, years of experience and schools attended. Talent Plus’ Talent Online Assessments are the premier solution for companies that understand the importance of selecting topperformers. For those client partners who do not have an ATS, Talent Plus offers Talent+HireSM. This solution allows clients to source the best front line candidates, direct applicant traffic flow, and ensure candidates are a fit for the role and culture. It is a simple and cost-effective process that streamlines and automates the selection process, eliminating the pain points hiring managers and recruiters experience. The final results received by hiring managers/recruiters are in rank order that allows them to spend time with top candidates to understand their talent potential. “Our solution is built in a way that it automatically prioritizes candidates after they finish their assessments, based on their talent. This allows recruiters to spend their time very wisely on deciding the best fit for their organizations without screening innumerable candidates,” adds Rath.
Randy Johnson, Chief Financial Officer, Talent Plus, IncRandy Johnson, Chief Financial OfficerTalent Plus has earned international recognition with over 400 clients in 20 countries conducting interviews in more than 30 languages. One of Talent Plus’ Fortune 500 customers, who is a global retailer, was struggling to attract candidates, especially the talented, best fit ones. Talent Plus did rigorous research for 2 years and developed a Talent Online Assessment that could help the client hire the most talented individuals. After deploying the solution, the client witnessed a 500 percent increase in the number of applicants, and a whopping 300 percent increase in terms of more talented individuals compared to previous applicants. This in turn improved this organisation’s bottom line and added 12 percent to sales, the payoff being hundreds of millions of dollars.

"Our research team not only builds all of our instruments, but continuously performs benchmark studies across industries to target the best performers in various industries"

Disrupting the Marketplace

The future of Talent Plus seems exciting as Rath puts, “By adding the Positive 360SM to our solutions portfolio, we will be positively disrupting the marketplace.” Through this solution, Talent Plus aims to celebrate and enhance the reasons why a candidate is selected for a team, and help them continue to build and propel their team forward, rather than a typical 360 degree approach, which at times, psychologically dismantles a team. In addition, the company is planning to offer a mobile friendly web application to help individuals focus on their top talents, build goals around those talents and develop as an individual, a team member, and as a part of the organization. Talent Plus has further revamped their executive coaching and succession planning solutions for individuals to be more productive and meet organizational goals. Finally, the company has merged several technology solutions to provide a robust analytics platform for its clients enabling them to see their talent analytics quickly and make strategic decisions around such issues as turnover, productivity, and absenteeism. To this Cydney Koukol, Chief Communication Officer adds, “We have listened to our clients and the marketplace and our Vision 2020 is one of continuing to deliver assessments that meet or exceed all testing standards.”

By having world-class science and technology in place, Talent Plus places the candidates at the forefront of their services. “Our commitment to offering the best user experience is revealed by the fact that our technology is available 99.999 percent of the time, which means less than 3 minutes of unplanned downtime a year,” states Tomlinson. Talent Plus plans to extend their partnership with more, world-class, best of breed organizations that keep their people at the heart and soul of what they do each day. “At Talent Plus, we are at our very best when we can help organizations select the very best talent and then walk a journey with them to help develop, promote and grow each employee from a talent-based perspective,” concludes Rath.
- Syeda Tina Tabin
    February 22, 2017