hrtechoutlook
customer experience management

Enhancing Customer Experience through AI
Hrtechoutlook >> cxoinsights

Jason Maynard, VP, and GM at Zendesk Guide and Data Products

AI and the Evolution of Customer Experience Management (CEM) About 10 years ago, all business communications were done through email. Then, with the emergence of social channels such as Facebook and Twitter, it became progressively essential...

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